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Halifax Driving School

 

 TERMS AND CONDITIONS

 

OUR PROMISE TO YOU

HALIFAX DRIVING SCHOOL  GUARANTEE THAT EVEN IF YOU INSTRUCTOR CANNOT MAKE THE TEST DATE  AS AGREED THEN WE WILL  ARRANGE FOR ANOTHER INSTRUCTOR TO TAKE THEIR PLACE AND YOU TO THE TEST.  

If your instructor cannot make an arranged lesson the instructor will try to give you as much notice as possible and rearrage the lesson asap at your convenience.

PRE PAID LESSONS 

ALL BLOCK BOOKINGS, INTENSIVE COURSES AND GUARANTEED PASS BOOKINGS, MUST BE PAID FOR IN ADVANCE.  WE WILL HONOUR ALL COMMITMENTS TO YOU AND DO OUR UPMOST BEST TO ATTEND ALL ARRANGED TIMES, HOWEVER IF AN INSTRUCTOR CANNOT ATTEND, THEN REARRANGMENTS WILL BE MADE ASAP, AT NO EXTRA COST TO YOU, OR A PARTIAL REFUND CAN BE ARRANGED.   

DISCOUNT VOUCHERS

WHEN USING A VOUCHER PRIOR NOTIFACATION MUST BE GIVEN,AND VOUCHERS CAN ONLY BE USED AS PART OF A BLOCK BOOKING PAID IN ADVANCE.

ONE HOUR FREE VOUCHERS APPLY TO NEW CUSTOMERS ONLY

CANCELLATION POLICY

 If you book a lesson, you may cancel or rearrange that lesson free of charge, if a minimum of 24 hours notice is given. This gives us time to take another booking in your place. 


A late cancellation, within 24hrs, is subject to a cancellation penalty of 100% per hour cancelled. If the lessons were pre-paid you have a choice between the cancellation penalty OR forfeiting half that lesson. If you fail to attend a lesson without cancelling, (i.e. we turn up and you're not there) the full price of the lesson will be taken/paid for. If the lesson was pre-paid, that lesson will be forfeit. Exceptions may be made in certain circumstances at the INSTRUCTORS discretion.


Repeat/continual cancellations will result in only be allowed to book further lessons by paying in advance.


Refunds for pre-paid lessons will not be given unless a valid reason of (eg, ill heath) is given, individually paid for lessons will be subject to the deduction of the full hourly rate (SINGLE HOUR RATE £23 MANUAL £24 AUTOMATIC) for any lessons taken and any cancellation penalties which may apply.